At [Nova Store], we aim to provide fast and reliable delivery across the Kingdom of Bahrain. Please read our shipping policy carefully to understand how we handle your orders.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

• Local Delivery (within Bahrain): Estimated delivery time is 1–3 business days.

• GCC Delivery (if applicable): Estimated delivery time is 3–7 business days, depending on the destination.

Please note that delays may occur due to unforeseen circumstances such as weather conditions or courier service issues.

3. Shipping Fees

Shipping fees are calculated at checkout based on your location and order weight. Free delivery may apply for orders above a certain amount (as specified in our promotions).

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to follow your shipment status.

5. Incorrect Address

Please ensure that your shipping details are accurate. [Nova Store] is not responsible for delays or lost packages due to incorrect addresses provided by the customer.

6. Damaged or Missing Items

If your package arrives damaged or with missing items, please contact us within 48 hours of delivery with photos and order details. We will assist you in resolving the issue promptly.

7. Contact Us

For any questions regarding your shipment, please contact us at [info@novastores.me].

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